Frequently Asked Questions
Questions and Answers About Secure2Me
We have provided answers to our most often asked questions below. If you need further assistance, please email us with your question.
Shopping Information
Is your online shopping secure?
Absolutely. Your credit card information and personal data is secure when shopping on this site. Our web site uses Secure Socket Layer (SSL) encryption technology, which renders information unreadable should anyone attempt to intercept it.
To verify your connection is secure, check the bottom of your browser window in your status bar and you should see an unbroken key or a closed lock. That tells you the SSL is active and your information is secure.
What is your privacy policy?
Secure2Me, LLC (www.secure2me.com) is committed to protecting your online privacy and does not sell or give away personal information. Personal information includes your name, address, phone number, e-mail address and payment information. We gather this information with the sole purpose of processing and/or contacting you about your order. Your trust is important to us and will be respected during every transaction with us.
For more information, please visit our Privacy Policy page.
What methods of payment do you accept?
We accept Visa, MasterCard, Discover, American Express and PayPal.
Can I place an order over the phone?
Yes. You can call a customer service representative at 1-888-828-8224 Mon-Friday between 9AM & 6PM (CST)
I am not sure if my order went through. What should I do?
Check your email to see if you have received an order confirmation from Secure2Me. If not, please note any error displayed on your screen if any. Then contact customer service either by phone 1-888-828-8224 or by email. They will check your order and verify if Secure2Me has received it. For security reasons, please don’t send credit card information via email.
